My name is S. D. Foster. I am currently an IT professional working in technical support for a financial institution.
I started as an ATM hardware technician who primarily
repaired and maintained the internal devices and subassemblies. Eventually, I
started working on the computers and applications that controlled the ATMs.
Over the past 20 years, I have had experience repairing and replacing
computers and sub-assemblies, installing network infrastructure, and providing
systems administration and technical support for 500 employees. The systems I administered
include Microsoft Exchange, Cisco Unified Communications Manager, Contact
Center Enterprise, and Intune.
I oversee the technical support department and ATM
administration at my credit union. Most of my technical experience and
knowledge have been learned along the way and on the internet. I have been
provided an opportunity to return to school and receive a formal education
towards a BS degree in Information Technology. I aim to learn and become a
well-rounded source of knowledge for those to whom I provide support and
leadership. This will prepare me to enter higher positions where I focus on
technology strategies for the organization where I work.
The Technology Information Exchange is a place for me and others
to share experiences with technology to teach, encourage, and inspire. Technology
is constantly evolving, and I am here to do the same.
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